Privacy Policy

At bbb88, we take the privacy and security of our players seriously. This Privacy Policy explains what personal data we collect when you use our online casino and sports betting services, how we use that data, and the rights you hold over your own information. We encourage every user to read this document carefully before registering or placing any bets on our platform.

This policy applies to all users accessing bbb88 from Bangladesh and other permitted regions. By creating an account or continuing to use our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform immediately.

1. Information We Collect

To provide you with a safe, fair, and enjoyable betting experience, bbb88 collects the following categories of personal information at various points during your use of our platform:

• Registration data: full name, date of birth, email address, phone number, and preferred currency (BDT or INR).
• Identity verification documents (KYC): government-issued national ID, passport scan, or driver's licence, submitted to confirm your age and identity.
• Financial data: payment method details for deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, or Mastercard — stored in tokenised form only.
• Gameplay and betting history: records of bets placed, games accessed, cricket matches followed, and session durations for responsible gaming monitoring.
• Technical data: IP address, device type, operating system, browser type, and geolocation (country-level only) collected automatically when you access bbb88.

2. How We Use Your Information

bbb88 processes your personal data for the following legitimate purposes only. We do not use your information for any purpose that falls outside this list without your explicit prior consent:

Account Management

Your registration data enables us to create, maintain, and secure your bbb88 account. This includes authenticating your identity when you log in, processing your deposits and withdrawals, and communicating important account updates such as password resets or security alerts to your registered email or phone number.

Fraud Prevention and Security

We analyse betting patterns, login attempts, and payment activity to detect and prevent fraudulent behaviour, money laundering, and unauthorised account access. This is a legal obligation for all online gaming operators and is carried out in the interest of every player on the platform.

Service Improvement and Personalisation

Aggregated, anonymised gameplay data helps us improve our platform features, refine our game catalogue, and personalise your experience — for instance, surfacing cricket betting markets relevant to BPL or T20 World Cup events when you access bbb88 during a live series.

3. How We Share Your Data

bbb88 does not sell, rent, or trade your personal data to any third party for commercial purposes. Data sharing is strictly limited to the following necessary operational contexts:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard receive only the transaction details strictly required to complete your deposit or withdrawal.
• Game providers: studios such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi receive a player session token to launch games; they do not receive your full personal profile.
• Regulatory and legal authorities: bbb88 will disclose personal data when required to do so by applicable law, court order, or legitimate regulatory investigation.
• Fraud prevention partners: anonymised signals may be shared with anti-fraud networks to protect all players on the platform.
• IT infrastructure providers: hosting and cloud partners who process data solely on bbb88's instructions and are contractually bound to data confidentiality.

4. Data Retention

We retain your personal data for as long as your bbb88 account remains active or as required to fulfil the purposes described in this policy. Following account closure, we are required to retain certain records — including KYC documents, transaction logs, and gameplay history — for a minimum period of five (5) years to comply with anti-money laundering obligations and applicable financial regulations. After the applicable retention period expires, your data is securely deleted or anonymised.

5. Your Rights Over Your Data

Every bbb88 account holder has the following rights in relation to their personal data. To exercise any of these rights, contact our support team at [email protected]:

• Right of access: request a copy of all personal data bbb88 holds about you.
• Right of rectification: ask us to correct any inaccurate or incomplete information on your account.
• Right to erasure: request deletion of your account and associated personal data, subject to our legal retention obligations.
• Right to object: object to data processing carried out for marketing or profiling purposes; your objection will be honoured promptly.

6. Cookies and Tracking Technologies

bbb88 uses cookies and similar tracking technologies to operate the platform efficiently and deliver a better user experience. We use strictly necessary cookies (required for login sessions and fraud detection), performance cookies (to identify and fix technical errors), and functional cookies (to remember your language preferences and display settings). We do not use third-party advertising cookies. You can manage cookie preferences through your browser settings at any time; however, disabling strictly necessary cookies will affect your ability to access your account. Our cookie data is never transferred to external advertising networks.

7. Security Measures

bbb88 employs a range of technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure:

• 256-bit SSL/TLS encryption for all data in transit between your browser and our servers.
• Encrypted storage for sensitive data including payment tokens and KYC documents; raw card numbers are never stored.
• Access controls: only authorised bbb88 team members may access personal data, and only to the extent required by their role.
• Regular security audits and penetration testing to identify and remediate vulnerabilities before they can be exploited.

8. Children and Minors

bbb88 operates exclusively for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has created an account or provided personal data, we will immediately suspend the account and delete all associated personal information. If you believe a minor has accessed bbb88, please contact us promptly at [email protected] so we can investigate and act swiftly.

9. International Data Transfers

As a cross-border South Asian platform serving players in Bangladesh and other regions, some of your data may be processed on servers located outside Bangladesh. When this occurs, bbb88 ensures that all such transfers are governed by adequate data protection agreements and that the receiving parties are bound by obligations equivalent to those in this policy. We take reasonable steps to ensure that your data receives the same level of protection regardless of where it is processed.

10. Third-Party Links

bbb88 may reference payment partners and game studios in its content. Any links or references to third-party platforms are provided solely for informational purposes. bbb88 has no control over, and accepts no responsibility for, the privacy practices or content of any external website or service. We strongly recommend that you review the privacy policy of any third-party platform before submitting your personal information to them.

11. Changes to This Policy

bbb88 may update this Privacy Policy from time to time to reflect changes in our services, applicable law, or industry best practices. When we make material changes, we will notify active account holders via email or an in-platform notification at least seven (7) days before the updated policy takes effect. The date of the most recent revision will always be displayed at the top of this page. Continued use of bbb88 after the effective date of any revision constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or need to report a potential data breach, please contact the bbb88 data support team. We aim to respond to all privacy-related enquiries within five (5) business days.

Email: [email protected] (plain text — not a clickable link). Our support team is available around the clock, every day of the year, including Eid, Pohela Boishakh, and other Bangladeshi public holidays.